Shipping policy

ORDER PROCESSING:
Please allow time to process your order. Expect an email within [timeframe] to let you
know your order is on the way!

Shipping US time estimates - Canada and international will be longer.
Hats Standard 3 - 7 business days delivery time after printing for Hats
Sweatshirts Economy 4 - 8 business days, Standard 2 - 5 business days delivery time after printing
Prints Standard 3 - 8 business days delivery time after printing

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. Stonelight Creations is not responsible for these
charges if they are applied and are your responsibility as the customer.
REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return and a 20% restocking fee.
In the event that your order arrives damaged in any way, please email us as soon as possible at service@stonelightshop.com with your order number and a photo of the item’s condition.

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at service@stonelightshop.com.